Store Manager

Title: Store Manager - Baseballism Milwaukee

Reports to: Area Manager

Travel Estimation: Up to 5%

Job type: Full-time

Salary: DOE

 

JOB DESCRIPTION

Baseballism is the official off the field brand of baseball: a company built from the tradition, history and class of America’s Pastime. A new retail location is opening at The Rock Sports Complex in Franklin, WI and is in need of a store manager. We are looking for someone who can champion the brand and treat this location as if it was his or her own.

 

As the store manager, you will be responsible for upholding the brand and overseeing and maintaining effectiveness of all the aspects of the store through the supervision of the store staff. This role requires you to become a master of the brand and daily problem solver. As a front-line manager, you will be expected to display leadership with passion, energy and integrity. You will report directly to the Area Manager (AM).


ROLE AND RESPONSIBILITIES

  • Implement and supervise a positive and engaging customer service experience
  • Assist supervisor in recruiting, interviewing, and hiring associate staff
  • Maintain a structured store training program, as set forth by the corporate office
  • Supervise associate level staff members in accordance with HR policies
  • Develop and manage a team that is highly engaged and delivers strong results
  • Provide a positive, enjoyable, and motivating workplace for employees
  • Create an efficient staff schedule that adheres to established payroll limits
  • Delegate tasks to associates daily and organize workflow
  • Monitor and evaluate overall performance of staff including coaching conversations, quarterly, and yearly reviews
  • Develop, implement, and supervise a marketing strategy that maximizes store exposure and brings ROI
  • Ensure company standards are maintained regarding merchandise presentations and store cleanliness
  • Be able to follow a merchandising plan as make timely changes to sales floor as directed
  • Receive, stock, and merchandise all incoming transfers
  • Keep a clean and organized stockroom
  • Ensure inventory accuracy is to company standards
  • Complete ecommerce order fulfillment as assigned
  • Handle all bank deposits (as necessary) and accurate cash reconciliation
  • Additional responsibilities may be assigned by your supervisor

 PHYSICAL DEMANDS

  • During peak sales periods, long shifts throughout the day are possible
  • May be required to climb ladders, ascend or descend stairs
  • Required to lift items weighing up to 50 lbs. In some instances, weights may be higher

QUALIFICATIONS AND PREFERRED SKILLS

  • 2+ years of customer service
  • Bachelor’s Degree preferred
  • Strong understanding of sales in a retail environment
  • Daily problem solver
  • Solid understanding of baseball and softball are a must
  • Ability to lead a team of associates during operating hours

Must possess excellent:

  • Knowledge of the brand
  • Customer service skills
  • Excellent communication skills
  • Problem solving ability
  • Team building skills
  • Integrity

 BENEFITS

  • Healthcare Benefits
  • Unlimited vacation time
  • Merchandise stipend and discounts
  • Bonus opportunity
  • Opportunity for growth
  • Employment with a brand that has had exponential growth

 

 

To Apply, please send resume and cover letter to shane@baseballism.com